Terms and conditions

COVID-19 policies & procedures
In line with government recommendations, we have made some changes for Term 3, including social distancing, reduced class numbers and some courses being conducted online. Prior to course commencement, enrolled students will be informed of any relevant requirements or procedural updates by email.

How to enrol
Students can enrol online (visit your course webpage for the enrolment link) or complete an enrolment form at our offices. We require payment and completed enrolment details to secure your place in a course.

Payment details
Students can pay for courses online at time of enrolment, or through our offices during opening hours. Credit card and EFTPOS are our preferred payment methods at this time, and we accept payments by bank transfer and cash. We also accept weekly direct debits (external transaction fees apply).


Direct deposit details:

  • Bank: Bendigo Bank
  • Account name: Preston Neighbourhood House
  • BSB: 633-000
  • Account number: 1285 76022
  • Reference area: Your surname, course name and time.

Course materials
We will advise students prior to course commencement if there are course material fees to be paid. This is a separate payment, in addition to the course fee, unless otherwise stated (materials are included in all Arts Hub courses).

Refunds
There are no refunds for Term 3 courses or missed sessions. In situations of financial hardship or exceptional circumstances, students can apply to Operations Manager Catriona Herz at opsmanager@bridgedarebin.org.au

Cancellations
Course commencement is subject to sufficient enrolments – minimum and maximum class sizes apply to all courses. In the event of a course cancellation all fees will be refunded in full by direct payment to your nominated bank account. Our fees policy can be provided on request.

Child care
Bridge Darebin provides occasional childcare services in Preston and Thornbury. On-site child care is available to support parents/grandparents studying at Bridge Darebin. We are registered for the Child Care Subsidy; up to 85% of childcare fees may be claimed by eligible families. Visit www.education.gov.au/ChildCarePackage to confirm your eligibility.

Public & school holidays
We are closed on public holidays. Some courses may operate during school holidays; your tutor will advise if this is the case.